Any cancellations made 30 days or less prior to arrival will attract a penalty of one week’s accommodation fee
Any cancellations made 30 days or more in advance will attract no penalty
Ume and UKO offer a free transfer guarantee to another property in their portfolio should the student be unhappy with original accommodation. Transfer will depend on current availability and may be subject to a different asking rent
All students are required to sign, date and return a lodger agreement to Ume and UKO before their booking can be confirmed
Once student has moved in they are bound by the terms and conditions of their agreement